SUEZ has recently won a six-year contract to improve water distribution services in the Cossipore district of Kolkata. As part of Kolkata Environmental Improvement Investment Program (KEIIP) aided by Asian Development Bank, the scope of work of this EUR 30M contract includes supporting the Kolkata Municipal Corporation (KMC) in water services management to ensure the 24/7 distribution of quality drinking water to 0.2 million residents of Cossipore district, reduce water losses and improve Customer Services.
In the first three years of contract, the focus will be to minimize the water loss, currently estimated at more than 60%, and transition from intermittent to 24/7 supply. The scope of work achieved by SUEZ in this initial phase involves replacing or rehabilitating network, hydraulic modelling and establishing 25 District Metering Areas (DMAs) to facilitate leaks detection. SUEZ will also install or replace 25,000 House Connections & Domestic meters, in 150 kilometers of distribution network in the project area.
This phase will be followed by three years of Operation and Management in which SUEZ will work towards increasing network performance with the deployment of solutions like Helium Leak Detection Technique. The Group will also improve customer services by offering back-end support, faster complaint resolution and ensure 24/7 distribution of quality drinking water to all the residents of Cossipore.